.page-faq {
  --faq-measure: 62ch;
  --faq-amber-soft: rgba(242, 183, 5, .16);
  padding-bottom: clamp(48px, 8vw, 96px);
  color: var(--wood);
  background:
    radial-gradient(120% 55% at 88% -8%, rgba(255, 217, 160, .5), transparent 62%),
    var(--cream);
}

.page-faq .faq-hero {
  padding: clamp(22px, 4vw, 44px) 0 clamp(18px, 3vw, 28px);
}

.page-faq .faq-hero .eyebrow {
  margin: 14px 0 10px;
}

.page-faq h1 {
  margin: 0;
  max-width: 18ch;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(30px, 5.2vw, 56px);
  line-height: 1.16;
  letter-spacing: .035em;
  color: var(--ink-green);
}

.page-faq .faq-lede {
  margin: clamp(14px, 2vw, 20px) 0 0;
  max-width: 58ch;
  font-size: clamp(15.5px, 1.7vw, 18px);
  line-height: 1.85;
  color: var(--wood);
}

.page-faq .hero-facts {
  list-style: none;
  margin: clamp(18px, 2.6vw, 26px) 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .hero-facts li {
  padding: 7px 12px;
  border-radius: var(--radius-s);
  background: rgba(31, 77, 58, .07);
  border: 1px solid var(--line-soft);
  font-size: 11.5px;
  letter-spacing: .1em;
  color: var(--ink-green);
}

.page-faq .hero-facts li:first-child {
  background: var(--amber);
  border-color: var(--amber);
  color: var(--wood);
}

/* 双栏骨架：左门牌目录 + 右内容 */
.page-faq .faq-shell {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(18px, 3vw, 34px);
  align-items: start;
}

.page-faq .faq-index {
  min-width: 0;
}

.page-faq .index-title {
  margin: 0 0 10px;
  font-size: 11px;
  letter-spacing: .2em;
  color: var(--warm-gray);
}

.page-faq .index-list {
  list-style: none;
  margin: 0;
  padding: 0 0 8px;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  overscroll-behavior-x: contain;
  scrollbar-width: thin;
}

.page-faq .index-list a {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  white-space: nowrap;
  padding: 8px 12px;
  border-radius: var(--radius-s);
  background: rgba(255, 252, 247, .92);
  border: 1px solid var(--line-soft);
  color: var(--wood);
  font-size: 13px;
  text-decoration: none;
  transition: background .2s var(--ease), border-color .2s var(--ease), color .2s var(--ease);
}

.page-faq .index-list a .mono {
  font-size: 10.5px;
  color: var(--door-orange);
  letter-spacing: .1em;
}

.page-faq .index-list a:hover,
.page-faq .index-list a:focus-visible {
  background: var(--amber);
  border-color: var(--amber);
  color: var(--wood);
}

.page-faq .index-list a:hover .mono,
.page-faq .index-list a:focus-visible .mono {
  color: var(--wood);
}

.page-faq .faq-content {
  min-width: 0;
}

/* 章节骨架 */
.page-faq .faq-block {
  padding: clamp(22px, 3.6vw, 36px) 0;
  border-top: 1px solid var(--line-soft);
}

.page-faq .faq-block:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-faq .block-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 12px;
  margin-bottom: clamp(14px, 2vw, 20px);
}

.page-faq .block-num {
  font-size: 12px;
  letter-spacing: .18em;
  color: var(--door-orange);
}

.page-faq .block-title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(21px, 3vw, 31px);
  line-height: 1.28;
  letter-spacing: .03em;
  color: var(--ink-green);
}

.page-faq .block-lede {
  margin: 0 0 clamp(16px, 2.4vw, 24px);
  max-width: var(--faq-measure);
  font-size: 15px;
  line-height: 1.85;
  color: var(--wood);
}

/* 三步指引 */
.page-faq .step-area {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(18px, 3vw, 28px);
  align-items: start;
}

.page-faq .threshold-svg {
  display: block;
  width: 100%;
  height: 18px;
  margin: 0 0 14px;
}

.page-faq .step-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .step {
  padding: 16px 18px 18px;
  border-radius: var(--radius-m);
  background: rgba(255, 252, 247, .94);
  border: 1px solid var(--line-soft);
  border-left: 3px solid var(--door-orange);
  transition: box-shadow .3s var(--ease), transform .3s var(--ease), border-left-color .3s var(--ease);
}

.page-faq .step:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-2);
  border-left-color: var(--amber);
}

.page-faq .step-top {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 10px;
  margin-bottom: 8px;
}

.page-faq .step-num {
  font-size: 21px;
  font-weight: 700;
  color: var(--door-orange);
  letter-spacing: .02em;
}

.page-faq .step-title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(17px, 2vw, 20px);
  color: var(--ink-green);
}

.page-faq .step-time {
  margin-left: auto;
  font-size: 11px;
  letter-spacing: .08em;
  color: var(--warm-gray);
  white-space: nowrap;
}

.page-faq .step p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.8;
}

.page-faq .step p a {
  color: var(--door-orange);
  text-decoration: none;
  border-bottom: 1px solid rgba(232, 98, 44, .4);
}

.page-faq .step p a:hover {
  color: var(--ink-green);
  border-bottom-color: var(--ink-green);
}

.page-faq .step-figure {
  position: relative;
  margin: 0;
  overflow: hidden;
  border-radius: var(--radius-l);
  border: 1px solid var(--line);
  background: var(--paper);
  box-shadow: var(--shadow-2);
}

.page-faq .step-figure img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

.page-faq .step-figure::after {
  content: "";
  position: absolute;
  inset: auto 0 0 0;
  height: 42%;
  background: linear-gradient(to top, rgba(255, 217, 160, .32), transparent);
  pointer-events: none;
}

.page-faq .step-figure figcaption {
  position: relative;
  z-index: 1;
  padding: 10px 14px 12px;
  font-size: 12px;
  line-height: 1.7;
  color: var(--warm-gray);
  background: var(--paper);
}

/* 条款三处 */
.page-faq .rule-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .rule-item {
  padding: 16px 16px 18px;
  border-radius: var(--radius-m);
  background: var(--moss);
  border: 1px solid rgba(31, 77, 58, .14);
  color: var(--ink-green);
}

.page-faq .rule-item .mono {
  display: block;
  margin-bottom: 6px;
  font-size: 11px;
  letter-spacing: .16em;
  color: rgba(31, 77, 58, .74);
}

.page-faq .rule-item h3 {
  margin: 0 0 6px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 17px;
  color: var(--ink-green);
}

.page-faq .rule-item p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
}

/* 提示条 */
.page-faq .tip-line {
  margin-top: clamp(16px, 2.4vw, 22px);
  padding: 14px 16px;
  display: grid;
  gap: 8px;
  border-left: 3px solid var(--amber);
  border-radius: 0 var(--radius-m) var(--radius-m) 0;
  background: var(--faq-amber-soft);
}

.page-faq .tip-line p {
  margin: 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--wood);
}

.page-faq .tip-line a {
  color: var(--door-orange);
  text-decoration: none;
  border-bottom: 1px solid rgba(232, 98, 44, .4);
}

.page-faq .tip-line a:hover {
  color: var(--ink-green);
  border-bottom-color: var(--ink-green);
}

.page-faq .tip-label {
  margin-right: 8px;
  font-size: 11px;
  letter-spacing: .14em;
  color: var(--door-orange);
}

/* 公告与版本 */
.page-faq .notice-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  align-items: start;
}

.page-faq .notice-text p {
  margin: 0 0 12px;
  font-size: 15px;
  line-height: 1.85;
}

.page-faq .notice-text p:last-child {
  margin-bottom: 0;
}

.page-faq .version-card {
  padding: clamp(18px, 2.6vw, 24px);
  border-radius: var(--radius-l);
  background: var(--night);
  border: 1px solid rgba(255, 217, 160, .2);
  color: var(--cream);
}

.page-faq .version-label {
  margin: 0 0 8px;
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--amber);
}

.page-faq .version-main {
  margin: 0;
  font-family: var(--font-mono);
  font-size: clamp(30px, 4vw, 42px);
  line-height: 1;
  letter-spacing: .02em;
  color: var(--door-light);
}

.page-faq .version-sub {
  margin: 10px 0 0;
  font-size: 12px;
  letter-spacing: .08em;
  color: rgba(245, 239, 230, .82);
}

.page-faq .version-note {
  margin: 14px 0 0;
  font-size: 13.5px;
  line-height: 1.75;
  color: rgba(245, 239, 230, .88);
}

/* 记录查询 */
.page-faq .record-list {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--line-soft);
}

.page-faq .record-list li {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 6px;
  padding: 14px 0;
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .record-key {
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--door-orange);
  padding-top: 3px;
}

.page-faq .record-val h3 {
  margin: 0 0 4px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 16.5px;
  color: var(--ink-green);
}

.page-faq .record-val p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--wood);
}

/* 活动中心三项检查 */
.page-faq .check-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .check {
  padding: 16px 18px 18px;
  border-radius: var(--radius-m);
  background: rgba(255, 252, 247, .94);
  border: 1px solid var(--line-soft);
  border-top: 3px solid var(--door-orange);
}

.page-faq .check-mark {
  font-size: 11.5px;
  letter-spacing: .16em;
  color: var(--copper);
}

.page-faq .check h3 {
  margin: 6px 0 6px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 18px;
  color: var(--ink-green);
}

.page-faq .check p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--wood);
}

/* 联系客服 */
.page-faq .ask-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .ask-card {
  padding: 18px 18px 20px;
  border-radius: var(--radius-m);
  background: var(--paper);
  border: 1px solid var(--line);
  box-shadow: var(--shadow-1);
  transition: box-shadow .3s var(--ease), transform .3s var(--ease);
}

.page-faq .ask-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-2);
}

.page-faq .ask-label {
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--warm-gray);
}

.page-faq .ask-value {
  margin: 10px 0 8px;
  font-family: var(--font-mono);
  font-size: clamp(15px, 2vw, 18px);
  line-height: 1.4;
  letter-spacing: .01em;
  color: var(--ink-green);
  word-break: break-word;
}

.page-faq .ask-hint {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.75;
  color: var(--warm-gray);
}

/* 内联链接 */
.page-faq .inline-link {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 14.5px;
  line-height: 1.6;
  color: var(--door-orange);
  text-decoration: none;
  border-bottom: 1px solid rgba(232, 98, 44, .38);
  padding-bottom: 2px;
  transition: color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .inline-link::after {
  content: "→";
  font-size: 13px;
}

.page-faq .inline-link:hover,
.page-faq .inline-link:focus-visible {
  color: var(--ink-green);
  border-bottom-color: var(--ink-green);
}

.page-faq .after-list {
  margin: clamp(16px, 2.4vw, 22px) 0 0;
}

/* 五类问答 */
.page-faq .faq-cat {
  margin-bottom: clamp(20px, 3vw, 30px);
}

.page-faq .faq-cat:last-child {
  margin-bottom: 0;
}

.page-faq .faq-cat-head {
  display: flex;
  align-items: baseline;
  gap: 10px;
  margin-bottom: 10px;
}

.page-faq .faq-cat-num {
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--door-orange);
}

.page-faq .faq-cat-head h3 {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(17px, 2vw, 20px);
  color: var(--ink-green);
}

.page-faq .accordion {
  border: 1px solid var(--line-soft);
  border-radius: var(--radius-l);
  overflow: hidden;
  background: rgba(255, 252, 247, .9);
}

.page-faq .accordion-item + .accordion-item {
  border-top: 1px solid var(--line-soft);
}

.page-faq .q-head {
  margin: 0;
  font-size: inherit;
  font-weight: inherit;
}

.page-faq .accordion-trigger {
  width: 100%;
  display: flex;
  align-items: flex-start;
  flex-wrap: wrap;
  gap: 10px;
  padding: 14px 16px;
  background: transparent;
  border: 0;
  text-align: left;
  font-family: var(--font-body);
  font-size: 15px;
  line-height: 1.65;
  color: var(--wood);
  cursor: pointer;
  transition: background .2s var(--ease), color .2s var(--ease);
}

.page-faq .accordion-trigger:hover {
  background: rgba(242, 183, 5, .1);
}

.page-faq .accordion-trigger:focus-visible {
  outline: 2px solid var(--door-orange);
  outline-offset: -2px;
}

.page-faq .q-num {
  flex: 0 0 auto;
  padding-top: 2px;
  font-size: 11.5px;
  letter-spacing: .12em;
  color: var(--door-orange);
}

.page-faq .q-text {
  flex: 1 1 12ch;
  min-width: 0;
}

.page-faq .q-time {
  flex: 0 0 auto;
  margin-left: auto;
  padding-top: 3px;
  font-size: 11px;
  letter-spacing: .06em;
  color: var(--warm-gray);
}

.page-faq .accordion-panel {
  padding: 14px 16px 16px;
  background: var(--moss);
  color: var(--ink-green);
  font-size: 14.5px;
  line-height: 1.8;
}

.page-faq .accordion-panel p {
  margin: 0;
  max-width: var(--faq-measure);
}

/* 问答中段配图 */
.page-faq .faq-figure {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  align-items: center;
  margin: clamp(18px, 3vw, 28px) 0 clamp(22px, 3vw, 32px);
  padding: 14px;
  border-radius: var(--radius-l);
  background: rgba(255, 252, 247, .8);
  border: 1px solid var(--line-soft);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 240px;
  height: auto;
  border-radius: var(--radius-m) var(--radius-m) var(--radius-s) var(--radius-s);
  object-fit: cover;
}

.page-faq .faq-figure figcaption .mono {
  display: block;
  margin-bottom: 6px;
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--copper);
}

.page-faq .faq-figure figcaption p {
  margin: 0;
  max-width: 42ch;
  font-size: 14px;
  line-height: 1.8;
  color: var(--wood);
}

/* 中等宽度 */
@media (min-width: 640px) {
  .page-faq .record-list li {
    grid-template-columns: 76px minmax(0, 1fr);
    gap: 16px;
  }

  .page-faq .faq-figure {
    grid-template-columns: minmax(0, 200px) minmax(0, 1fr);
    gap: 20px;
    padding: 16px;
  }
}

@media (min-width: 720px) {
  .page-faq .rule-grid,
  .page-faq .ask-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .check-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 780px) {
  .page-faq .step-area {
    grid-template-columns: minmax(0, 1.5fr) minmax(190px, 1fr);
  }

  .page-faq .notice-grid {
    grid-template-columns: minmax(0, 1.45fr) minmax(230px, .95fr);
  }

  .page-faq .rule-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-shell {
    grid-template-columns: 188px minmax(0, 1fr);
    gap: clamp(24px, 4vw, 48px);
  }

  .page-faq .faq-index {
    position: sticky;
    top: 92px;
  }

  .page-faq .index-list {
    flex-direction: column;
    gap: 2px;
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .index-list a {
    display: flex;
    white-space: normal;
    padding: 9px 12px;
    background: transparent;
    border: 1px solid transparent;
    border-left: 2px solid var(--line);
    border-radius: 0 var(--radius-s) var(--radius-s) 0;
    font-size: 13.5px;
  }

  .page-faq .index-list a:hover,
  .page-faq .index-list a:focus-visible {
    background: var(--faq-amber-soft);
    border-color: transparent;
    border-left-color: var(--amber);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step:hover,
  .page-faq .ask-card:hover {
    transform: none;
  }

  .page-faq .step,
  .page-faq .ask-card,
  .page-faq .index-list a,
  .page-faq .inline-link,
  .page-faq .accordion-trigger {
    transition: none;
  }
}
<<<END>>>